The American Shakespeare Center is seeking a Part-Time Box Office Associate to join our Front-of-House Team. This is a part-time position of approximately 12-20 hours per week. This position reports to the ASC Playhouse Manager.


  • Box Office
  • Assist House Management


  • Greet patrons as they arrive and provide information as needed about the company and current season productions
  • Process phone and in-person ticket orders through Patron Manager
  • Return voicemail messages regarding ticket sales
  • Return or forward emails appropriately
  • Distribute mail between the Playhouse and administrative offices
  • Maintain overall appearance of the lobby and gift shop area
  • Help with recurring inventory
  • Process sales at the ASC Gift Shop
  • Assist house manager before/during performances
    • Maintain appearance and stock of bathrooms, lobbies, and gift shop
    • Manage Will Call desk for performances
    • Understand content warnings of productions
    • Process sales at the ASC Gift Shop
    • Assist with addressing questions from patrons
  • Bartending
    • Complete routine inventory on all bar items
    • Sell during pre-show and intermission of performances
    • Have ABC training and certification
    • Handle cash payments and maintain a cash drawer
    • Assist in Development events as needed


The Box Office Associate is a part-time, hourly position. The pay is set at $13.50 an hour.


The American Shakespeare Center is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, age, veteran status, national origin, or disability.

The American Shakespeare Center values and supports collaboration, inclusion, and work/life balance. Our home in Staunton, Virginia supports these values with a livable, walkable downtown; low cost of living; diverse arts opportunities; easy access to cities like Richmond, Charlottesville, and Washington DC; and abundant outdoor activities in the surrounding Blue Ridge and Allegheny Mountains. Learn more about ASC’s mission, vision, beliefs, and staging practices here.


Qualified candidates are encouraged to apply for immediate consideration. Please email your resume to Mili Koncelik at mili.koncelik@americanshakespearecenter.com, subject line: Application for Box Office Associate.