Work With Us
Work With Us at the American Shakespeare Center
Join our award-winning team in Staunton, Virginia, and help bring the magic of live theatre to life.
At the American Shakespeare Center (ASC), we’re all about passion—passion for theatre, for our community, and for creating transformative experiences. Our team thrives in a dynamic and creative environment set against the backdrop of the historic town of Staunton, Virginia. We believe in the power of storytelling, and we invite you to be part of that journey.
Culture at ASC
The American Shakespeare Center fosters a culture that promotes work/life balance, open communication, and community. Learn more about the Beliefs That Drive Our Actions.
Equal Opportunity Employer
At ASC, we celebrate diversity in our team and believe that inclusion makes us stronger. We’re proud to be an equal opportunity employer, and we do not discriminate based on race, religion, gender identity, sexual orientation, or any other non-merit factors. We are committed to providing a workplace where everyone is welcomed and empowered to succeed.
Why Staunton, VA?
Nestled in the heart of the Shenandoah Valley, Staunton, Virginia, is where small-town charm meets a vibrant arts and culture scene. Just a 40-minute drive from Charlottesville and a little over 2 hours from Richmond, Staunton offers the best of both worlds—peaceful living with easy access to city life.
- A Cultural Gem: Whether you’re strolling through local galleries, enjoying unique cafes and shops, or taking in one of the town’s many live performances, Staunton offers a rich arts scene that feels like home to creative spirits.
- Adventure Awaits: With the Blue Ridge Parkway and Shenandoah National Park nearby, the natural beauty here invites you to explore, unwind, and recharge.
Curious to learn more about Staunton? Visit Staunton to discover why it’s the perfect place to work, play, and live.
Contact Us
Got questions? We’re here to help! Reach out to us at info@americanshakespearecenter.com for more information on working with us.
Help write ASC’s next chapter.
Truly one-of-a-kind, ASC performs repertory in the Blackfriars Playhouse–a recreation of Shakespeare’s Indoor Theatre that has delighted hundreds of thousands of guests from all over the world. As Director, you’ll own our audience and revenue strategy, lead an established team, and report to the Executive Artistic Director.
WHAT YOU’LL DO
- Build and run the annual marketing and audience plan across performances, education, institutional marketing, and paid media
- Lead ticket-sales strategy: acquisition, pricing and promotion, group sales, memberships, and packages
- Stay responsive to sales pace and campaign results-adjusting targeting, messaging, and spend as conditions change
- Turn first-time visitors into repeat attendees and supporters, partnering with Development
- Market student matinees, camps, and workshops with our Education team
- Build tourism, media, and community partnerships
- Manage the marketing budget, paid media, and vendors, measuring ROI
- Direct brand, messaging, and PR; report results to leadership and the Board
YOU HAVE
- 4+ years of marketing experience and demonstrated results from campaigns that drove sales, attendance, or enrollment
- Strong marketing instincts and the ability to use data to improve performance
- Experience with budgets, revenue goals, and leading people or vendors
- Bonus: performing arts, live events, tourism, or CRM/ticketing experience; higher ed degree in related field.
Experienced directors and exceptional marketers ready to lead are both welcome.
THE DETAILS
- $55,000–$65,000 annual salary, commensurate with experience.
- Full-time, primarily on-site at ASC with work hours & location flexibility.
- Occasional evenings/weekends and regional travel.
- Employer-subsidized health insurance, optional vision/dental/life, paid holidays, free ASC tickets.
ABOUT THE AMERICAN SHAKESPEARE CENTER
The American Shakespeare Center (ASC) is a nonprofit theatre company based in Staunton, Virginia and home to the world’s first recreation of Shakespeare’s Blackfriars Playhouse.
ASC advances understanding, imagination, and community by illuminating Shakespeare through performance, research, and education in the Blackfriars Playhouse and beyond.
ASC produces year-round repertory theatre, educational programming, tours, workshops, camps, and community engagement initiatives rooted in the power of shared live performance.
ASC values and supports collaboration, inclusion, and work/life balance. Our home in Staunton, VA, embodies these values through its livable, walkable downtown, low cost of living, diverse arts opportunities, easy access to cities like Richmond, Charlottesville, and Washington, D.C., and abundant outdoor activities in the surrounding Blue Ridge and Allegheny Mountains.
EQUAL OPPORTUNITY
The American Shakespeare Center is an equal opportunity employer and does not discriminate on the basis of any protected characteristic under applicable law.
Warren Whitney is an equal opportunity employer. The firm, on behalf of its client, does not discriminate on the basis of any protected characteristic under applicable law. Warren Whitney reserves the right to modify or close this search at any time.
HOW TO APPLY
Interested? Qualified candidates are encouraged to apply through our hiring partner, Warren Whitney.
Be the data behind the magic.
Truly one-of-a-kind, ASC performs repertory in the Blackfriars Playhouse, a re-creation of Shakespeare’s Indoor Theatre that has delighted hundreds of thousands of guests from all over the world.
As Database & Systems Manager, you’ll steward ASC’s data and technology environment, from PatronManager, our CRM and ticketing platform, to reporting, integrations, and core systems. Reporting to and in collaboration with the Executive Artistic Director, you’ll partner with every department to keep our data accurate and our decisions informed.
WHAT YOU’LL DO
- Own PatronManager, our CRM and ticketing platform: administration, data standards, user access, problem-solving, and staff training
- Manage our technology vendor relationships, integrations, contracts, troubleshooting and administration-including FormAssembly, Conga, iWave, STS Gift Cards, PatronPoral and Vatic
- Build and maintain ticketed events, the public ticketing site, online forms, payment systems, and automated patron emails
- Shape ticket pricing, discounts, and membership strategy, including dynamic pricing, using sales and audience data
- Create and maintain dashboards and reports for leadership, the Board, and other departments
- Reconcile sales and revenue data with Finance, prepare monthly reporting, support the annual audit and budgeting processes
- Create and maintain ASC’s data and technology policies and procedures and train staff on usage
- Establish and enforce data-quality standards and conduct regular audits
- Lead administration of other key operational technologies, such as Google Workspace and WordPress
- Liaise with external IT partner on administration of staff technology, assets, systems, and IT security
- Evaluate our data and technology environment and make recommendations to leadership for enhancement
YOU HAVE
- 2+ years of relevant experience administering databases, CRM, or IT systems
- Strong analytical and reporting skills, and the ability to turn data into clear recommendations
- Curiosity and the initiative to solve problems independently
- A detail-oriented, tech-savvy approach
- Proven ability to communicate and collaborate across teams
- Bonus: PatronManager or Salesforce, nonprofit or performing arts, fundraising and/or ticketing systems, data integrations and reporting tools, Google Workspace or WordPress administration experience; higher ed degree in related field.
Experienced administrators and curious data people ready to take ownership are both welcome.
THE DETAILS
- $45,000-$48,000 annual salary, commensurate with experience.
- Full-time, primarily on-site at ASC with work hours & location flexibility.
- Occasional evenings/weekends.
- Employer-subsidized health insurance, optional vision/dental/life, paid holidays, free ASC tickets.
ABOUT THE AMERICAN SHAKESPEARE CENTER
The American Shakespeare Center (ASC) is a nonprofit theatre company based in Staunton, Virginia and home to the world’s first recreation of Shakespeare’s Blackfriars Playhouse.
ASC advances understanding, imagination, and community by illuminating Shakespeare through performance, research, and education in the Blackfriars Playhouse and beyond.
ASC produces year-round repertory theatre, educational programming, tours, workshops, camps, and community engagement initiatives rooted in the power of shared live performance.
ASC values and supports collaboration, inclusion, and work/life balance. Our home in Staunton, VA, embodies these values through its livable, walkable downtown, low cost of living, diverse arts opportunities, easy access to cities like Richmond, Charlottesville, and Washington, D.C., and abundant outdoor activities in the surrounding Blue Ridge and Allegheny Mountains.
EQUAL OPPORTUNITY
The American Shakespeare Center is an equal opportunity employer and does not discriminate on the basis of any protected characteristic under applicable law.
Warren Whitney is an equal opportunity employer. The firm, on behalf of its client, does not discriminate on the basis of any protected characteristic under applicable law. Warren Whitney reserves the right to modify or close this search at any time.
HOW TO APPLY
Interested? Qualified candidates are encouraged to apply through our hiring partner, Warren Whitney.
Box Office Associate (Part-Time)
Reports to: Playhouse Manager
Pay Rate: $16/hour, tips eligible when bartending
Classification: Part-Time, Non-Exempt
Location: Staunton, Virginia (on-site)
Who We Are
The American Shakespeare Center (ASC) is a 501(c)(3) nonprofit in Staunton, Virginia, home to the world’s first recreation of Shakespeare’s Blackfriars Playhouse. We produce world-class performances, deliver dynamic education programs, and foster an inclusive community through audience-focused storytelling.
About the Position — What You’ll Manage
You’ll serve as a front-line ambassador for the American Shakespeare Center. From the moment a patron calls to order a ticket to the instant they walk into the Playhouse, you’ll ensure a smooth, welcoming, and patron-centered journey. At the core of what we do is creating great experiences that keep our patrons coming back. You’ll support the box office, front-of-house, concessions, and gift shop, helping deliver excellent service at every step of the patron’s visit.
Core Responsibilities
Box Office Operations
- Greet patrons warmly and provide information about ASC and current productions.
- Process phone and in-person ticket orders through PatronManager.
- Return voicemail and email inquiries about ticket sales; forward messages as needed.
- Generate and maintain daily report templates.
- Manage the Will Call desk for performances.
- Communicate content warnings for productions clearly and compassionately.
Front of House & Patron Service
- Assist the House Manager before and during performances.
- Answer patron questions in the lobby or via phone/email.
- Maintain appearance and stock of bathrooms, lobbies, and gift shop areas.
- Help with recurring gift shop inventory and ring sales.
- Distribute mail to staff and company members’ Playhouse mailboxes.
Bartending
- Complete routine inventory of all bar items.
- Sell beverages and snacks during preshow and intermission.
- Maintain Virginia ABC certification and compliance.
- Handle cash payments and maintain a cash drawer.
Event & Development Support
- Assist with Development or cultivation events as needed.
- Provide general support for special performances or rentals.
Work Environment & Schedule
Status: Part-time, on-site position averaging 12–18 hours per week.
Flexibility: Schedule flexes with production and event calendars.
Typical Pattern: Wednesday–Sunday, with hours between 9:30 a.m. and 10:30 p.m.
Sample Schedule (illustrative only; subject to change):
- Wednesday/Thursday: 9:30 a.m.–1:00 p.m., 5:30–10:30 p.m., or 6:00–9:30 p.m.
- Friday: 1:00–5:00 p.m., 5:30–10:30 p.m., or 6:00–9:30 p.m.
- Saturday/Sunday: 12:00–4:00 p.m. or 6:00–9:30 p.m.
Coverage Window: Box Office public hours vary by season but generally align with performance schedules. Typical hours include Wednesday–Friday afternoons and weekends prior to performances.
Holidays: Must be available to work major holidays and peak performance dates. Alternate days off provided.
Qualifications
Required
- Customer service, box office, or FOH experience.
- Clear, professional, and patron-friendly communication skills.
- Strong organizational and multitasking ability.
- Availability for evenings, weekends, and holidays.
- Virginia ABC training and certification (or ability to obtain).
Preferred
- Familiarity with PatronManager or other ticketing systems.
- Experience in a theatre or performing arts environment.
- Retail or concessions sales experience.
Compensation & Benefits
- $16/hour, part-time, non-exempt; tips are eligible when bartending.
- No benefits offered for this position.
- Complimentary ASC performance tickets.
How to Apply
Send your resume and a brief cover letter to info@americanshakespearecenter.com with the subject line: Box Office Associate Application. Applications are reviewed on a rolling basis, and candidates are selected based on seasonal needs.
Equal Opportunity Statement
The American Shakespeare Center is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, age, veteran status, national origin, or disability.
The American Shakespeare Center values and supports collaboration, inclusion, and work/life balance. Our home in Staunton, Virginia, embodies these values through its livable, walkable downtown, low cost of living, diverse arts opportunities, easy access to cities like Richmond, Charlottesville, and Washington, D.C., and abundant outdoor activities in the surrounding Blue Ridge and Allegheny Mountains. Learn more about ASC’s mission.
About the American Shakespeare Center
The American Shakespeare Center (ASC) is a nonprofit theatre company based in Staunton, Virginia, and home to the first-ever re-creation of Shakespeare’s Blackfriars Playhouse. ASC is dedicated to engaging audiences through performances, education, and community programs.
What sets ASC apart:
- Historic Blackfriars Playhouse: The first-ever re-creation of Shakespeare’s indoor theatre.
- Innovative Education Programs: Workshops and lectures that make Shakespeare accessible to all.
Community Engagement: Partnerships and outreach initiatives fostering connections in the Shenandoah Valley and beyond. - Repertory Theatre: Year-round productions featuring both Shakespearean classics and contemporary works.
Located in Staunton, Virginia, ASC offers a unique arts and cultural experience in a historic, vibrant setting, with easy access to Charlottesville, Richmond, and Washington, DC.
ASC Theatre Camp
Mentor the Next Generation of Theatre-Makers
Do you love working with young, passionate performers? At our ASC Theatre Camp, you’ll have the opportunity to mentor the next generation of actors, directors, and theatre-makers. If you’re interested in helping young creatives shine, check out our camp positions and be a part of something magical.
Work at the ASC Theatre Camp